Returns
All returns are accepted for a shop credit within 7 days of delivery. We will use the delivery date from the USPS tracking link provided at the time of shipment. If you need to return an item, please note-- return shipping fees are the responsibility of the customer.
To initiate a return, please email helloagain@vadawinter.com
Then kindly, mail your return to: "ATTN: RETURN DEPT. at 2431 NEW ST BLUE ISLAND, IL 60406"
Remember all items must be returned to us in the condition they were received. Items must be returned unworn, unwashed and odor free. Shoes must be returned with their original shoebox. Please pack the shoebox inside another box as the original shoebox must be returned undamaged.
We reserve the right to refuse a return if the above mentioned conditions are not met.
The following items are FINAL sale and cannot be returned:
Hats
Sunglasses
Hair Accessories
Bodysuits
Bralettes/ Intimates/ Lingerie
Please allow 7 business days for us to process your return. When your return is complete, we will email you a confirmation that store credit has been issued.
Since our inventory is always changing, we can not offer exchanges. But, feel free to place another order for the item(s) or size(s) you need with your store credit if the item is still available.
Please understand that if you do not follow the return process as set forth by Vada Winter, then we will not issue store credit.
Got questions? You can email helloagain@vadawinter.com
Fulfillment + Shipping
US Shipping is free if your order is $99 or more. Otherwise it is $5.95 flat fee.
Shipping to Canada is $15.
We fulfill and ship orders Monday thru Friday. You will get tracking to the email you provided when you registered.